Alex Goshtaei

106 Mayfair

Aliso Viejo, CA, 92656

Tel: (949)214-9394

Objective

Sr. Cisco Engineer focused on VoIP, Telepresence, Security, Router and Switch, Data Center, Virtualization, Wireless, and Network Architecture Design

 

Certifications   

-          CCVP, CCSP, CCNP, CCDP, CCNA, CCDA

-          VMware Certified Professional 5.0 – Data Center Virtualization – VCP-DCV

-          Polycom Certified Video Conferencing Engineer (PCVE)

-          Passed CCIE voice written exam (plan to pursue CCIE Collaboration)

-          Passed CCIE Data Center written exam

-          Cisco Telepresence Solution Specialist

-          Cisco Telepresence Field Engineer – Express

-          Cisco IP Communication Express Specialist

-          Cisco Rich Media Communication Specialist

-          Comptia Srorage+ (FC, FCoE, iSCSI, InfiniBand, NFS )

-          Tandberg Authorized Partner Certified

-          Cisco Data Center Application Services Design Specialist

-          Cisco Data Center Unified Computing Design Specialist

-          Cisco Web Security Field Engineer Specialist (Ironport)

-          MCSE 2000, MCDBA 2000, MCP

-          A+

 

Technical Proficiencies  

 

Telepresence and Video Conferencing: Telepresence Management Suit (TMS), Telepresence Conductor, Cisco Telepresence endpoints: CTS 500, 1000, 3000 and 3200 series and Tandberg endpoints: C20, C40, C60, EX90, and Movi (Jabber) client. Cisco Telepresence Server MSE 8000 series, 7010 and vTS. VCS, CUCM and Conductor integration. MCU 4200/4500/5300 SIP and H.323 video calls, interop calls and guest dial-in and dial-out. ASR 1000 series, SBC, call routing, adjacencies and call policy. Business-to-Business (B2B) and inter-SP video calls. Cisco Video Communication Server (VCS) and VCS Express (VCS-E). Traversal calls to SIP or H.323 endpoints. Cisco Telepresence Multipoint Switch (CTMS), Cisco Telepresence Manager (CTS-Man), Cisco Telepresence Exchange System (CTX). Scheduling Portal and Jboss Server. HDX and OTX Polycom endpoint, DMA and Polcycom Resource Manager, Polycom Video Bridges (RMX). Work on Microsoft Lync voice enterprise feature, design dial plan and normalization, troubleshoot voice and video in Lync client. Interoperability between VCS/Lync and Polcycom/Lync. Polycom video conferencing products line: DMA, RMX, RM, and HDX endpoints.

 

Unified Communication:   Cisco Unified Communication Manager 5.x, 6.x, 7.x, 8.x, 9.x and 10.xUnity and Unity Connection, Emergency Responder, Presence Server, Personal Communicator, UCCX, Agent and Supervisor Desktop, Script AA/IVR/ACD, MGCP/SIP/H.323 Voice Gateway, Voice Gatekeeper, Unified Border Element, Unified MeetingPlace Express, ASA Phone Proxy, VG224, Attendant Console (Business and Enterprise Edition), QoS (Traffic shaping/policing, classification and marking, MQC, LLQ, and queuing), Tandberg Gatekeeper, Tandberg C40 codec, Callmanager Express (CME) version 4, 7 and 8, Unity Express (CUE), UC540, design enterprise class dial plan (globalization/localization), telephony features in CUCM and CME, SRST, CAC, AAR, IPMA, TEHO, SNR, CUCM PKI, COR list

 

Security:   Cisco IOS security, ASA, IPSec and SSL VPN, Intrusion Detection and Prevention Systems 4260 4240(IDS/IPS), IOS IPS, 802.1x, AAA, MARS, RSA SecurID two-factor authentication, Cisco ACS server (Windows based, Solution Engine, and Express), Ironport Email and Web Security Appliances, Data Lost Prevention (DLP), Ironport email compliance (HIPPA and PCI), NAC 3355 Manager and Server with NAC agent and web agent for wireless and wired network, authentication and posture assessment, single sign on (SSO) with Active Directory

 

Networking:  LAN/WAN, Cisco Catalyst Switches (3750, 3560, 2960, 4507, 4900), VLAN, VTP, STP, LACP, L2 security (DHCP Snooping, ARP guard, BPDU guard and private VLAN), LAN Management Solution (LMS), routing protocols (EIGRP, OSPF, RIP, BGP), VRF, SLA link redundancy, IP multicast.

 

Data Center:   Cisco Data Center Switches, Catalyst 6509 and 6513, Supervisor 720 and 32, VSS, Cisco Nexus 7K, 5K and 2K Switches, FEX, vPC, FCoE, VN-link, I/O Consolidation and Converge Network Adaptor (CNA), Cisco Unified Computing System (UCS) B and C series, UCS Central, 5108 Chassis, half and full width blade (B200 and B250), UCS C200 and C210 servers, UCS service profile, UCS LAN/SAN integration, Fabric Interconnect 6120 and 6140, UCS Manager (UCSM), UCS interface cards (Palo and Menlo), Nexus 1000 V, VSM and VEM, Port Profile

 

Wireless:    Cisco Wireless LAN Controller (WiSM, 4402, 4404 and 5508), Wireless Control System (WCS), Cisco Access Points (1140, 3500 and 1260), AirMagnet Wireless Site Survey, NAC inband and out-of-band integration, Cisco CleanAir

 

Virtualization: VMware Sphere 4.0 and 5.0, vCenter Server, Distributed Resource Scheduler (DRS), VMotion, Virtual Network, vNetwork Distributed Switch (vDS), vStorage, VDI and VMware View. Design and configure Site Recovery Manager  (SRM) in vSphere Replication as well as Array based Replication to work with EMC Celerra.

 

In Training  

-          Currently in training in the following fields:

o          MCSE UC in Windows 2012 and Lync 2010/2013

o          Microsoft system center and virtualization

o          Cisco CCIE R&S and CCIE Data Center labs

o          VMware VCAP-DCA

o          CCNP Wireless

o          EMC Storage

o          Cloud Computing

o          Cisco ISE security

 

Recent Employment History      

 

AT&T        2012-Present

·  Sr. Telepresence, Voice, Video, Data Center, Network infrastructure engineer:

1.  Design and deploy enterprise customers for voice/video such as CUCM as a call control, voice gateway and CUBE, ASA firewall, IPS, VPN, video endpoints, mobile voice access (MVA) with VCS-C and E, deploy jabber and movi clients. Voicemail and contact center express deployment.

2.  Design and deploy Cisco UCS 2.1 and 2.2 with Nexus 1K, 5K/2K and 7K. Install and deploy Vmware vCenter 5.1 and 5.5 with different networking and storage methods. Working with multiple ASA and Nexus contexts.

3.  Support and troubleshoot Telepresence endpoints such as CTS 500, 1000, 1100, 1300, 3000, TX9000, Tandberg C40, C60, C90, T3, MX200, Polycom HDX and OTX

4.  Support Cisco UC platform including CUCM, CUOM, CUCx, IPCC, IM/Presence

5.  Support and troubleshoot Telepresence infrastructure such as TMS, Conductor, TPS, CTMS, CTS-Manager, CTX, CUCM, VCS-C and E, scheduling portal, SBC, 8510, 8321

6.  Support and troubleshoot ATS network infrastructure such as 6513 and Nexus switches, IOS IVR, ASA, …

7.  Utilize troubleshooting tools such as Solarwind, Wireshark, SMART, and Cisco NAM

8.  Support and troubleshoot different customer environments such as hosted, enterprise, gateway connect and network gateway connect. Work on customer on-premise equipments such as ASA firewall, Callmanager (CUCM), Gatekeeper (IOS, Tandberg and Polycom Gatekeepers), video endpoints and network infrastructures (router and switch) and assist customers to identify root cause.

9.  Support and troubleshoot guest dial in and dial out by analyzing log files and packet captures from Cisco VCS-C and VCS-E.

10.                   Support and troubleshoot video interoperability between different vendors such as Cisco, Polycom, Tandberg, and Jabber by analyzing log files and packet captures from AT&T Exchange different components.

11.                   Analyzing different voice and video protocol such as SIP, TIP,  H.323, H.261/H.264, RAS, RTP, SRTP, BFCP, …

12.                   Assist AT&T provisioning team in order to deploy Telepresence endpoints, Gatekeeper, ASA firewall, IP routing, scheduling portal, Callmanager, …

13.                   Support and troubleshooting Cisco Session Border Controller (SBC) and work on H.323/SIP adjacencies, call policy, IP routing, SIP/H.323 profiles, ..

14.                   Design and deployment of UC on UCS and install CUCM 8.x and 9.x on Cisco UCS B series.

15.                   Manage AT&T security solution including Cisco Intrusion Prevention System (IPS) 4260 and IDSM, Cisco MARS, Cisco ASA firewall and Splunk

 

Wave Technology Group 2010-2012

·  Sr. Cisco Design Engineer:                                                                             

1.  Design various network scenarios for Enterprise. Design LAN, Wireless, QoS, Cisco UC applications, UCS and fabric interconnect, Nexus 1000V, 5K and 2K, Cisco IPS, NAC, MARS and ASA.

2.  Design, Install and configure Cisco Unified Computing System B series with fabric interconnect 6120, integration with EMC storage and 6509 core switch, work with service profile and blade mobility

3.  Design, Install and configure Cisco wireless 5508 controller in multi-site enterprise deployment, implement H-REAP in remote site, wireless Intrusion Prevention, and site survey

4.  Deploy Cisco NAC with high availability in enterprise for wireless and wired network with HA in NAC manager and server with Active Directory integration and group mapping. Create security policy based on enterprise requirement.

5.  Deploy ASA, 6513 core switch, and HSRP edge routers in enterprise. Configure policy based routing, application inspection, VPN site to site and remote. Setup AIP-SSM based on client’s needs.

6.  Install and configure Nexus 1000 V in vSphere 4.0 in UCS B series environment with supervisor high availability. Setup VSM and VEM on multiple ESX hosts. Apply security policy and access list on port profile to work with vMotion and DRS.

7.  Design and configure Nexus 5010 and  5020 in large data center and integrate with 2148 FEX switches. Setup vPC between 5K, 2K, and ESX hosts.

8.  Deploy dual Cisco 6509 core switches. Configure Virtual Switching System (VSS) and connect to Nexus 5010 with vPC. Configure WiSM controllers with load balancing for +200 access points.

9.  Install and configure Wireless Control System (WCS) and create template for multiple WiSM controllers.

10.                   Install and configure Cisco IPS 4260 with virtual sensor for multiple VLANs. Configure SPAN and RSPAN in switch infrastructure for IPS in promiscuous mode.

11.                   Install and configure Ironport Email with DLP and web security in Enterprise.

12.                   Install and configure RSA SecurID and integrate with ASA IPSec VPN and Microsoft Active Directory.

13.                   Install and configure Cisco UC 8.5 applications such as Unified Communication Manager, UCCX, Unity Connection, Presence and Enterprise Attendant Console on UCS C210 M2 server in ESXi environment.

 

 

Akins Consulting Inc,                                                                                                    2007- 2010

·  Sr. Cisco VoIP Field Engineer:

1.  Cisco Unified Communication Manager version 6.x, 7.x with 500+ implementation with call functionality: call park and pickup, intercom, hunt group, time based call routing, extension mobility, mobility connect and Bulk Administration Tool (BAT).

2.  troubleshoot CUCM with RTMT for SIP, H.323 and MGCP call control, MTP, conferencing

3.  Cisco Unity 5.x and Unity Connection 1.2, 2.x and 7.x version

4.  Cisco Unity Express versions 2.x, 3.x and 7.0. Configure voicemail, message notification, users and phones. Program Automated Attendant, VoiceXML and fax.

5.  Integration Cisco Callmanager with Microsoft Exchange as voicemail and automated attendant solution.

6.  Cisco Presence Server 6.0 and 7.0, integration with Microsoft OCS and Cisco CUCM for presence functionality and control phone by Microsoft Office Communicator (MOC)

7.  Install and configure Cisco IPCC Express with 20+ agents and supervisors, call monitoring, call recording, outbound dialer, write script for custom automated attendant, work on ACD and IVR.

8.  Install and configure Cisco Unified Personal Communicator (CUPC) with CUCM and Presence server 6.0 and 7.0

9.  Install, configure and troubleshoot voice gateway AS5400XM, 2800 and 3800 ISR routers with MGCP, SIP and H.323 call signaling protocol

10.                   Install, configure and troubleshoot Cisco Unified Communication manager Express and UC520 with single site and 5+ sites implementation with site-to-site VPN and DMVPN connection.

11.                   Install and configure Cisco MeetingPlace Express 1.2 and 2.0, integration with Microsoft Outlook for meeting notification and Cisco CUCM for call control, desktop sharing and remote technical support.

12.                   Install and configure third party application: Geomant for Microsoft Exchange 2007 Message Waiting Indicator (MWI), Billy Blue's for call accounting, CallRex for call recording in CME and CUCM environment.

·  Cisco Security Field Engineer:

1.  Configure Cisco IOS firewall, zone based firewall, ACL, application inspection

2.  Install and configure Cisco ASA 5505, 5510 and 5520 by CLI and ASDM. VPN site-to-site, easy VPN server and DMVPN configuration and troubleshooting, ACL, application inspection, SSL VPN, phone proxy, URL filtering, address translation ( static and dynamic NAT and  PAT), DNS doctoring, IP routing (RIP and OSPF), AAA with Microsoft IAS server, security context with up to three different contexts, failover and redundancy (active/standby and active/active).

3.  Install and configure Cisco Intrusion Prevention System (IPS) AIP-SSM 10 and 20, 4420 and 4450 sensors. Create new signatures and modify existing signature based on network requirements.

4.  Install and configure IPS Manager Express (IME) to manage and monitor IPS sensors, date archiving

5.  Install and configure Cisco MARS 25 and 55 series, add devices, signature update and install software image, monitor routers, switches, IPS, ASA, PIX, OS. Work on case management, rules, queries, reports, incidents, and alerts.

6.  Install and configure RSA SecureID two way authentication. Configure token record on blackberry device to generate token code. Integrated with Microsoft Active directory as RADIUS server.

7.  Install and configure ACS server and ACS Express, integrate ACS with Microsoft Active Directory with LDAP lookup. Configure group and VLAN assignment for wired switch network and wireless access point.

8.  Install and configure Cisco NAC 3310 series. Configure NAM, NAS out-of-band for wired network in L3 and L2 mode, NAS in-band for wireless and VPN client. Integrate NAC with Cisco ACS Express and Microsoft Active Directory for single sign on (SSO). Setup  host posture validation and remediation to check windows update, Anti-Spyware and Anti-Virus. Prepare troubleshooting and monitoring documents for customer's administrator.

·  Cisco Networking Field Engineer:

1.  Deploy Cisco 6509-V-E chassis with IOS based Supervisor Engine 32

2.  Setup and configure LAN switches: 3750, 3750, 2960, ...

3.  Work on different LAN technologies: VLAN, Trunking, VTP, Aggregate Switch Links PAgP and LACP), Spanning Tree protocols

4.  Install and configure LAN Manager Solution (LMS) version 3.1. Manage 20+ switch network with access, distribution and core layers.

5.  Work with multilayer switches: 3750, 3760 and 3750 and configure Inter-VLAN routing.

6.  Install and configure Cisco routers: ISR router 2800 and 3800 series, 871 and AS5400XM series. Work on different routing protocols: RIP, OSPF and  EIGRP. configure OSPF with single area and multiple areas.

7.  BGP protocol basic knowledge and configuration.

·  Microsoft:

1.  Configure and setup Microsoft Office Communication Server (OCS) 2007 as standalone VoIP solution.

2.  Configure and setup Microsoft Exchange 2007 as email and voicemail server.

3.  Setup Auto Attendant on Exchange 2007 for +700 IP phones environment.

4.  Setup inbound faxing on Exchange 2007 work with Cisco MGCP voice gateway and CUCM.

5.  Microsoft Active Directory Infrastructure, Group Policy, domain, tree, forest and OU. Configure sites and manage replication. 

6.  Microsoft Network Infrastructure, DNS, DHCP, WINS, and TCP/IP for Windows 2003 and 2008.

 

 

Pinnacle IP Communication Solution      2005-2007

·  Sr. VOIP Cisco Solution provider with solid experience implementing CallManager v4.0-v6.1, CallManager Express v3.3-4.x, Unity Expressv 2.1-3.1 and Unity

·  Implemented 4 full lifecycle implementations in CallManager

1.  TierOne: Implement CallManager 4.0

2.  TierTwo: Implement CallManager 5.0 (2 implementations)

3.  TierThree: Solely Plan, Design, Implemented CallManager v6.1

·  Implemented 16 full lifecycle implementations of CallManager Express v3.3-4.x

1.  Plan, Design and Implemented four in v3.3

2.  Plan, Design and Implemented ten in v4.x(4.0-4.2)

·  Implemented 16 full lifecycle implementations of Unity Express v2.1-3.1

1.  Implemented four in v2.1

2.  Implemented four in v2.3

3.  Implemented four in v3.0

4.  Implemented four in v3.1

·  Interfaced with customers, while working alongside sales staff to plan, design and implement VOIP solutions according to customer needs and customer satisfaction. Work with LAN equipments 3550, 3560, 2950 and 500 switches and configure the Callmanager Express based on different WAN connections T1 PRI, analog, SIP trunk provided by Cbeyond. Work with different protocol: HSRP, STP, VLAN, VTP, RIP, EGIRP, NAT, PAT. Work with different QoS techniques LLQ, CBWFQ, policing and shaping in WAN connection, classification and marking.

·  Write technical procedures for system function, including troubleshooting, configuration and optimization and other system requirements.

·  Implement VPN solution on the Cisco ISR routers and design VoIP and implement hair pin routing solution for multiple customer locations.

·  Install and configure Callmanager 5.0 with gateway and gatekeeper implementation as Tier2 engineer.

·  Install and configure wireless Aironet 1100 and 1200 series as Access Point and Workgroup Bridge.

·  Install and configure productivity applications like Cisco IP softphone, Cisco VT Advantage, Cisco Unified call connector etc. Install and configure third parties application on Cisco VoIP environment such as call accounting, billing, receptionist, dashboard, and call recording.

 

Business Communication Solution         2004-2005

·  Telecom field engineer

·  Install, configure and troubleshoot PC networking.

·  Install and program Toshiba CTX28 and CTX 100 phone system.

·  Implement Microsoft windows 2003 server environment, implement group policy, and configure DNS, DHCP, and work on Active Directory environment.

·  Install and configure Linksys networking products line for the small to medium size businesses.

·  Install different types of cabling Cat5, Cat3, and Coax.

 

 

Integrity Environmental Consultants     2002-2004

Microsoft Windows 2000 and 2003 network administrator

· Install and configure thin client and connected them to terminal server.

· Administration of backup solution such as TapeWare software for SCSI and RAID.

· Worked with different engineering software like AutoCAD and Corel Draw.

· Desktop troubleshooting and support. Microsoft office applications: Words, Excel, Access, and Power Point, Visio.

· Work on Microsoft Project 2003. Define resources, timelines and  project completion deadline.

 

 

 

Education:

 

-          Saddleback College:      C++, HTML, JAVA script, Cisco Academy

-          Computer Education Institute:     CCNA, CCNP, MCSE, MCDBA, MCP, A+

-          Master Degree in Material Science

-          Bachelor Degree in Metallurgy